(6) I am unable to send or receive calls from my home or neighborhood. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. "Thank you for asking - I do have a few questions. When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. Draw on your references or examples of a time when you went over and above for a customer. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. Our interview questions and answers do not represent any organization, school, or company on our site. 3/6/2022. This is what makes your interview answer uniquely yours. This sounds like an example you can expand on. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. Perhaps say you would like a career in restaurant management. izzy_garza. Workspace is restricted and employees are generally expected to remain standing for long periods of time. 2. doors are locked during closed hours How to Answer: Why Do You Want to Work Here? Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. Here is a copy for you. While performing duties, counter areas are often hot with steam from steam table and food vapors. Full-time. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. ", "When I have a difficult customer I will try to kill them with kindness. Have a question or concern? $26 to $36.40 Hourly. How do you manage the stressful times? Shift Lead Qualifications. Panda Express Module 1 - Shift Lead Study Guide. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. 21 terms. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Share one or two examples of how youve excelled in similar environments in the past. 1. inventory 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. Flashcards. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. ", "I have always taken pride in the fact that I am responsible and trustworthy. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. Written by professional interviewers with 62 answer examples and 31 community answer examples. Test. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. Consider demonstrating your knowledge of the industry and the company's offerings by naming 1-2 of the company's primary competitors and sharing more specifically what makes Panda Express a standout dining choice. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Panda Express began as Panda Inn. ", Setbacks happen to everyone. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. If you have experience leading a team, describe what made you successful in that role. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. It's something for which I am very passionate. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. Dates shown above are approximate. ", "I cannot recall the exact number, but I think it was around three days total. I would love to end up in a supervisory role later in my career. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. Flashcards. What do you enjoy about the culture, and how does it align with what you are seeking? Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. With that said, I am very confident in my ability to quickly succeed. They want to know they can trust their employees to do the right thing. The estimated base pay is $31,666 per year. Be recognized as a world leader in people development to become loved by our guest. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . 2. recruiting/retention However, with alittle preparation, you can ace the Panda Express Job Interview. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. Next match the skills required for the job to your own skillset. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Shift Leader. (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. jlee0620. This can help you identify areas where your team members need additional training or support. Medical and Dental Insurance Explain your answer. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Panda Express was updated by Rachelle Enns on May 26th, 2018. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. ", "I held the position of Training Coordinator for 2 years at our center. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. One recent example was when we had a kitchen fire in my previous place of employment. "I would like to see my experience in leadership grow over the next few years. 3. integrity I've done this in each company I've worked for and wouldn't have it any other way. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. 4.guest reciept Are you resourceful when it comes to resolving customer issues? Average salary for Panda Express Shift Leader in Austin: $36,820. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Speak about times in your career that your employers have relied on you. Panda Express. Do you rely on past experiences? ", "I have been a part of individual terminations and group lay-offs throughout my career. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. You've indicated that you sometimes have to respond with a quick solution to win your current role. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. It can also help you identify employees who may be ready for a promotion. I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Learn. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. All Rights Reserved, Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. Pay Range: $17.50 - $24.50 / Hour *. Is the service always consistently good? Don't forget to share the positive outcome. Flashcards. This research is also helpful because many companies will post their new openings using their social media platforms. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Module 1 Panda Express PIC Test. ", "I have been a part of the interviewing and on-boarding team in numerous organizations. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. This is a great answer as no company wants to spend many hours training their employees. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. Overtime may be required during peak business hours. That is a primary motivator. You can also refer to any positive employment references. I work well under pressure. That's so great to hear! It sounds like this is a strong example that you can leverage better to illustrate your training expertise. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. How would you measure my success and what could I do to meet your expectations? For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. Any experience welcomed Job Description. If you dont see improvement after a week or two, say that you would let them go. Luckily the restaurant next door had it and I was able to get it for the customer. You must create your own answers, and be prepared for any interview question in any interview.